NeighborWorks America offers a broad array of products and services, which are reflected in the National Programs section of this site. Here, you will find information on the fee-based services we offer to help community development organizations effectively and efficiently manage their operations. Information on homeownership manuals and guides available to trainers in the NeighborWorks store is included here as well.

The NeighborWorks Achieving Excellence in Community Development program is a unique and innovative approach designed by NeighborWorks America with renowned organizational performance and learning expert Douglas K. Smith working in collaboration with Harvard University.  Achieving Excellence trains approximately 50 experienced leaders of sophisticated community development corporations each year, to increase their organization's performance in specific and challenging ways. Learn more and apply today.

NeighborWorks CounselorMax™ web application is the premier client management system used by the most advanced housing counseling agencies in the United States. HUD Compliance, other grant and subsidy tracking, education and counseling capabilities have made our system the number one choice of counseling agencies. Learn about the benefits and take a tour of the system at Counselormax.com.

NeighborWorks America provides organizational assessment services to help nonprofits build their capacity as community developers. Two types of assessments are offered through OAS: one is known as PROMPT™ and includes onsite capacity and performance assessments; the other is a multi-year financial health assessment conducted off-site. Learn more.

Established in 1988, the NeighborWorks Training Institute offers training, certification, networking opportunities and other resources to thousands of people who are seeking to revitalize their communities. Community development practitioners, nonprofit organizations, policy makers, public officials, lenders, developers, community organizers and residents rely on the NTI for progressive ideas, models for success and education that keeps them in the forefront of the community development field. Find out more.

Success Measures is a social enterprise at NeighborWorks America that provides a range of outcome-focused evaluation services and tools for community development organizations and their funding and intermediary partners. Our outcome-based evaluation method is highly participatory and includes training, technical assistance and a Web-based data system that is comprised of 50 common outcome indicators and more than 115 corresponding data-collection tools. Since its launch in mid-2005, Success measures has been used by 170 community development nonprofits and 14 funders and intermediaries to create and measure both short-term milestones and broader, long-term impacts. Learn more.

The following are available in the NeighborWorks Store:

Realizing the American Dream: This manual is the definitive resource for homebuyer training and education. Developed by industry experts, it covers the entire homeownership process from evaluating credit worthiness and affordability to closing on the best deal.

Keeping the American Dream: This manual focuses on critical information consumers need to maintain their status as a homeowner. Important budgeting considerations as well as home maintenance and improvements are the focal points of this reference guide.

NeighborWorks Center for Homeownership Education and Counseling (NCHEC) Consumer Homebuying Guides: These four consumer-focused guides cover the various stages of the homebuying process. NCHEC now offers these handbooks to organizations as a supplemental resource. They deliver practical and specific information in a user-friendly format, and are a great complement to the Realizing the American Dream trainer and homebuyer manuals, and Keeping the American Dream homeowner’s manual.